At an investigative hearing, Baltimore's chief information officer said the 20-year-old computer-aided dispatch (CAD) system ...

The current emergency dispatch system handles about 2.1 million calls a year. The current software is about 20 years old.

Baltimore City officials are moving to replace the outdated Computer-Aided Dispatch system, which failed during a mental ...

Baltimore City officials are moving to replace the outdated Computer-Aided Dispatch system, which failed during a mental ...

Emergency responders rely on computer-aided dispatch (CAD) systems to coordinate fire, EMS, and police calls, but many can’t share data seamlessly. This lack of interoperability slows response times, ...

An outage in the city’s computer-aided emergency dispatch system snarled some communications between Baltimore police and fire officials last week, briefly causing disarray as officers repeatedly ...

CLARK COUNTY — After a lengthy outage, law enforcement in Clark County can use their computer dispatch system again. The virtual environment used to access the Computer Aided Dispatch (CAD) system ...

Baltimore's emergency dispatch system failed due to the heat during a mental health response that ended with a man dying while in police custody, Mayor Brandon Scott confirmed. The failure of the ...

In the midst of what is inevitably one of the busiest nights of the year for law enforcement, the Los Angeles County Sheriff's Department computer dispatch system crashed, leaving them to handle ...

Add Yahoo as a preferred source to see more of our stories on Google. The L.A. County Sheriff's computer dispatch system went down on New Year's Eve. (Allen J. Schaben / Los Angeles Times) A few hours ...

BOISE, Idaho — The Ada County Computer Aided Dispatch was intentionally taken down after dispatch officials noticed "unusual activity." But, 911 and non-emergency dispatch will not be affected. The ...

For the second time in just over a month, the Los Angeles County Sheriff’s Department’s computer dispatch system crashed on Wednesday evening, rendering patrol car computers unusable and forcing ...