Have you ever typed a question into a chat box on a bank's website or an app and got an instant reply, even at midnight? That was probably a chatbot replying, not a real person. And honestly, chatbots ...

More Americans are using chatbots, and some are adopting AI summaries and smart speakers. But views about AI and how fast it’s advancing tilt negative – even for younger adults.

And a jury in Los Angeles recently found Meta and YouTube liable for addictive design features that led to a user's mental health distress. Does media coverage reflect the true risks of generative AI ...

"This hits me especially hard." ...

Chatbots powered by artificial intelligence (AI) large language models (LLMs) are becoming more human-like by design. Do LLMs have personality? Researchers at the University of Cambridge and Google ...

Whether you love or loathe generative AI chatbots, they’re becoming increasingly involved in the business of romance.

The next generation of AI models are meant to be trained by people paid to have conversations with them, but several of these ...

Anthropic, Google and Meta have hired computer scientists, neuroscientists and philosophers to study what some in the ...

Does media coverage reflect the true risks of generative AI for our mental health? Our team recently led a study examining how global media are reporting on the impact of generative AI chatbots on ...