Discover how operations management business practices can optimize business efficiency and balance costs with revenue to ...

This module explores the management of processes that deliver service in all of its aspects - service outcomes, service experiences and in the case of public sector organisations, public value. The ...

Christensen, Clayton M. "Building Process-based Capabilities: A Principal Focus of Operations Management, Module Outline and Teaching Note." Harvard Business School Teaching Note 694-083, July 1994.

The Operations Management PhD program prepares you to pursue an academic career as a researcher and educator. Faculty research interests range from quantitative modeling to empirical studies using ...

The doctoral program in Technology & Operations Management prepares students to conduct important research on a broad range of issues in operations and innovation. Students are trained in various ...

Complex infrastructure demands smarter insight. Remote visibility and intelligent control are fast becoming essentials in modern data center operations complexes. This episode showcases how the ...

The Operations Management doctoral program trains you to apply theoretical, data-driven or empirical analysis to advance your understanding of how work and processes are, or should be, organized and ...